Infusion Center Services in the Southeast
TwelveStone Health Partners has provided community-based infusion care for more than 35 years, helping patients manage chronic and complex conditions that require IV or subcutaneous therapies. Our clinical teams deliver specialized treatment across 30+ private-suite locations throughout Tennessee, Kentucky, Georgia, Mississippi, and Virginia. From insurance authorization to post-visit coordination, we handle every step so you can focus on your health.
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High-Quality Infusion Center Services
- 30+ Infusion Centers: Access care close to home across the Southeast.
- Five-State Network: Locations in TN, KY, GA, MS, and VA.
- 62 Supported Medications: Treatment for autoimmune, neurological, and inflammatory conditions.
- 35+ Years of Experience: A long-standing track record in community-based care.
Insurance Navigation Support: We handle authorizations and benefits verification to simplify the process.
What Outpatient Infusion Services Include
Outpatient infusion therapy involves administering IV or subcutaneous medications in a monitored clinical setting with licensed healthcare professionals. It offers a safe, effective alternative to hospital-based treatment for patients who require specialty medications that cannot be taken orally. TwelveStone supports 62 medications across a wide range of conditions, including:
- Autoimmune and inflammatory diseases
- Neurological and neuromuscular conditions
- Primary immune deficiencies
- Chronic or acute infections
- Rare and orphan diseases
Our specialists manage ongoing therapy to ensure continuity of care for patients who require repeated visits. You can explore our infusion medications directory to confirm whether we support your prescribed treatment.After each session, our team coordinates directly with your prescribing provider and shares progress updates to support your long-term treatment plan. If you’re unsure whether outpatient infusion is right for your condition, you can review the chronic and autoimmune conditions we treat or contact our team to speak with a care coordinator.
TwelveStone Infusion Centers
Locations in TN, KY, GA, MS & VA
Open Monday – Friday, By Appointment Only
Regional Infusion Center Locations and Access
TwelveStone operates 30+ locations across the Southeast, making infusion care more accessible for patients in Tennessee, Kentucky, Georgia, Mississippi, and Virginia. In Tennessee, we serve key metropolitan areas including:
- Nashville area and Murfreesboro
- Chattanooga
- Knoxville
- Memphis
Appointments are scheduled in advance so medications can be prepared and private suites are ready when you arrive. Our care coordinators also assist with location selection and referral coordination with your physician’s office.
What to Expect During Your Infusion Visit
Starting infusion therapy can feel unfamiliar, which is why our clinical teams focus on creating a calm and predictable experience. Each visit follows a structured process so you know exactly what to expect.
- Check in with administrative staff upon arrival
- Vital signs assessment and baseline labs in a private suite
- IV placement or port access by a licensed nurse
- Medication administration with continuous monitoring
- Post-infusion observation and discharge coordination
Private suites include recliners, high-speed WiFi, television, and refreshments to make longer sessions more comfortable. Medication safety is overseen by PharmD professionals and nurses trained to respond to reactions if needed. After each visit, we send treatment summaries to your prescribing physician. For patients who value spiritual care, a chaplain is available as part of our faith-based mission.
This environment allows you to focus on your health while our clinical team manages the details.
We create a custom treatment plan. You relax in a spacious suite with snacks and Wi-Fi!
Our certified techs work with other members of your care team to ensure you’ve got just what you need.
We’ll deal with the insurance company and work to make sure you pay as little as possible out of pocket.
Navigating Insurance and Medication Logistics
Most infusion services are insurance-based and require steps such as benefits verification and prior authorization before your first visit. TwelveStone’s care coordinators and financial specialists manage these requirements, helping you understand your coverage and identify available assistance programs.
Insurance and Cost Factors
Out-of-pocket costs vary based on your insurance plan, including your deductible, coinsurance, and how the medication is classified under your benefits. Our team reviews these details in advance so you have clear expectations before treatment begins.
Medication Logistics
Our specialty pharmacy team handles medication sourcing and preparation on your behalf, so your treatment is ready when you arrive. You won’t need to coordinate or transport medications on your own.
We aim to confirm coverage before scheduling whenever possible. For additional onboarding support, visit our patient resources and support page or contact our team directly with any questions.
Facility Gallery
Less Stressful Infusion Treatment
Easy.
Our streamlined scheduling process makes it easy for you to plan.
Our Focus Is On You.
You are our priority, and our custom treatment options mean that you get care tailored to your needs.
Expertise.
Our expert clinical staff has experience in a wide range of conditions. You’ll always have an expert at your side when you need them.
We meet all of your needs for infusion treatment on your schedule.
Frequently Asked Questions About Infusion Therapy
Get started today by connecting with our care coordinators—we’ll guide you every step of the way.