Chronic Conditions

I definetly recommend this place to anyone who needs infusion treatments. The environment is so relaxing and comforting almost like a day spa. The staff is amazing and super friendly!

Nurse Alyson, have had her since 01-29-24. Comes to my home every other week. Very professional always, answers my questions. Neat and cleans up any trash. Extremely caring. I feel as I have a friend.

My wife and I have been so very fortunate to get to know the 12 Stone Infusion specialist RN out of Knoxville named D. She has been and continues to be so very competent in her chosen profession. Very knowledgable concerning the medication she is giving and its potential SE's. Highly skilled in starting IV's and knows her equipment intimately. She easily established a rapport with my wife who is in late stages of dementia and receives her medication in a memory care facility. D introduced herself to the facility nursing supervisor and staff and confirms appointments plus future medication delivery and usage for my wife at this facility. I would choose this caring, empathetic yet professional RN many times over for anyone about whom I truly care and love. TwelveStone is incredibly fortunate to have her on staff. And we are so glad she works out of the Knoxville office. Sincerely, R. A Wallace Townsend, TN

This has to be hands down the best specialty pharmacy OF ALL TIME🥇 Jennifer, Kyle and Clint have all contacted me throughout the years to set up my shipments because I can never remember to do it. When I call, I feel like Im touching base with an old friend😃 They have gone above and beyond when I have had unfortunate circumstances and made sure I received my meds! I can only imagine what they must endure everyday with all of us customers, ( we can be challenging at times 😏) but they never sound frustrated, busy, or unhappy. I hope to continuour relationship for many years! Thank you guys for caring so much about your clients!

I had the best experience as a first time patient. The entire staff was super friendly, very knowledgeable. The atmosphere is so welcoming. I loved the private suites with all the amenities. They thought of everything. I am so blessed to have Twelve Stone as my Infusion center. Congratulations on creating such a top notch facility and staff.

Went in a little nervous about my infusion. My nurse, Vicky insured me that everything would be okay and took precautions to make sure I was safe and my nerves were at ease the entire time highly. Recommend this place for anybody who needs to get an infusion. Done, their staff is awesome.

Twelvestone is the BEST place you can go for infusion-type treatments. The staff is absolutely incredibly kind, knowledgeable and helpful. Any questions were answered, they had snacks, drinks, tv, and a lovely comfortable couch for my spouse to sit in rather than a hard hospital chair. The place itself was very clean and sanitary without feeling like a sterile hospital. I cannot recommend them highly enough! If you knew someone who needs the sort of treatments they provide I would recommend Twelvestone 10 out of 10 times!

Had my first injection 2 weeks ago. Everyone was extremely kind, and welcoming. The new patient intake process was quick and I was taken to a room shortly thereafter. The nurse explained possible side effects in detail, & answered questions. After the injection I was observed for 30 mins & the nurse checked on me several times. I was most impressed by how kind everyone was, even with each other. My second injection was this week. Everyone was just as kind, and the staff treated each other with respect & kindness as well. Speaks volumes about workplace culture. I have no hesitation about recommending TwelveStone for infusion services.

I had the best care and the best experience ever at 12 Stone; they took excellent care of me and had the best attitudes I’ve ever experienced while doing it and that’s saying a lot because I work in the nursing field. I will forever choose this facility for my health needs and I loved that they are faith based and prayed with me. I recommend the Knoxville location 10 stars out of 5 but the team from Nashville checked in with me and my care periodically as well; over all great.

I have been coming to the infusion center for a few months now. The staff is really super nice they make sure you have everything you might need to be comfortable. They are very knowledgeable about your case they check and double check all the information to ensure no mistakes are made. The has not been a wait time at they have your next appointment made before you ever leave, plus the office is super clean which is a huge deal for me because I have a serious immune impairment which requires me to be extremely careful. SO YES CHECK THIS PLACE OUT AND THEY TAKE MOST INSURANCES YOU WILL NEVER REGRET LETTING THEM TAKE CARE OF YOUR MEDICAL NEEDS