Infusion Therapy Treatments for Chronic Conditions

Chronic and complex conditions often require medications that cannot be effectively delivered through oral treatments alone. TwelveStone Health Partners provides advanced care solutions designed to support patients managing long-term and specialty conditions across Tennessee, Kentucky, Georgia, Mississippi, and Virginia.

Patients can access care through:

  • Private suite infusion centers in 30+ locations
  • Personalized home-based infusion care for eligible patients

Our clinical team coordinates directly with your referring physician and manages insurance requirements to streamline your care from start to finish. Each visit is designed to prioritize safety, comfort, and clinical outcomes in a professional setting.

Schedule Your Infusion Consultation

Why Patients Choose TwelveStone for Infusion Therapy

35+ Year Clinical History

In community pharmacy and professional infusion therapy treatments

30+ Regional Infusion Centers 

Across Tennessee, Kentucky, Georgia, Mississippi, and Virginia 

Clinical Oversight

From PharmD-led teams with continuous registered nurse monitoring 

Administrative Support

For insurance benefits verification and prior authorization management 

Home Infusion Options

For eligible patients requiring nursing support at their residence

View through glass into TwelveStone Health Partners reception and waiting area, with the logo and office hours printed on the door.

 

How Infusion Therapy Improves Treatment Outcomes

Infusion therapy delivers medication directly through an IV or injection under professional supervision. This approach bypasses the digestive system, allowing for faster absorption and more consistent dosing. It is commonly used to manage complex or chronic conditions that require precise administration. 

 

Why Specialists Prescribe Infusion Therapy

Physicians often recommend infusion therapy for medications that require precise dosing, controlled administration, or ongoing monitoring. Common use cases include:

  • Biologic therapies for autoimmune conditions
  • Immune globulin (IVIG) treatments
  • Specialty antibiotics
  • Osteoporosis therapies

Clinical administration allows for real-time monitoring of patient response and safety. At TwelveStone, PharmD-led teams and registered nurses oversee every session to ensure strict adherence to clinical protocols. We administer 62 specialty medications, including biologics such as Remicade, Entyvio, and Ocrevus, in private suites designed for comfort.

Your physician directs all prescribing decisions, while TwelveStone acts as your clinical partner to coordinate medication delivery and monitoring. Our team works directly with your doctor to guide you from prescription to your first appointment at one of our regional centers.

 

Choosing a Site of Care: Infusion Center vs. Home Infusion

Choosing the right location for infusion therapy depends on balancing clinical safety and personal convenience. Patients typically receive care in hospital outpatient departments, independent infusion centers, or at home.

Hospital settings provide intensive monitoring for high-risk medications, while independent infusion centers offer private suites and flexible scheduling.

Several factors determine the most appropriate setting:

  • The medication’s risk profile and required monitoring levels
  • Patient mobility and proximity to a clinical facility
  • Payer requirements and potential out-of-pocket cost differences
  • Prescribed frequency and the length of each session

TwelveStone facilitates care through our infusion center services and home infusion programs. Our clinical coordinators work with physicians and insurance providers to verify which setting meets clinical and payer guidelines. To confirm eligibility for a specific location, request a consultation with our intake team.

Schedule Your Infusion Consultation

Infusion Therapy Medications and Conditions We Treat

TwelveStone Health Partners administers 62 unique infusion therapy treatments across several clinical specialties. 

Your prescribing physician determines the exact medication and dosage for your care plan, while our clinical team handles safe administration. We maintain an extensive inventory to support patients managing chronic autoimmune, inflammatory, and infectious conditions throughout the Southeast.

Our clinical specialties include:

  • Neurology & MS: Ocrevus, Tysabri, Briumvi, and Lemtrada
  • Gastroenterology & Rheumatology: Entyvio, Stelara, Omvoh, Remicade, and biosimilars like Avsola or Renflexis
  • Dermatology & Immunology: Skyrizi, Saphnelo, and IVIG (Immune Globulin)
  • Osteoporosis & Endocrinology: Evenity and Tepezza
  • Pulmonology & Infectious Disease: Xolair, Nucala, Fasenra, Tezspire, and acute care antibiotics

Browse our full list of infusion therapy medications below:

Actemra Amvuttra Aralast NP Asceniv Avsola Benlysta Briumvi Cimzia Cosentyx Dalvance Entyvio Evenity Evkeeza Exdensur Fasenra Givlaari Glassia Ilaris Ilumya Imaavy Immune Globulin Infliximab Keytruda Kimyrsa Krystexxa Lemtrada Leqembi Leqvio Nucala Ocrevus Ocrevus Zunovo Omvoh Onpattro Orbactiv Orencia Oxlumo Prolastin Remicade Renflexis Rezzayo Rituxan Rituximab Ruxience Rystiggo Saphnelo Simponi Aria Skyrizi Soliris Spevigo Stelara Tepezza Tezspire Tremfya Truxima Tyenne Tysabri Ultomiris Uplizna Vyepti Vyvgart Vyvgart Hytrulo Xolair Zemdri

 

Medication availability varies by location and insurance requirements. To confirm your medication is in stock and begin the scheduling process, contact TwelveStone or use our online referral portal. 

Our clinical coordinators verify benefits and manage communication with your doctor to support a smooth transition to our care. Once your therapy is scheduled, our team prepares everything for a comfortable and efficient visit.

Insurance Coverage and Support for Infusion Therapy

Biologic medications are advanced treatments derived from living organisms. Because of their complexity, insurance providers may require the use of biosimilars, which are highly similar alternatives with no meaningful clinical differences in safety or effectiveness.

Obtaining insurance approval for infusion therapy treatments involves several standard administrative steps:

  • Benefits verification to confirm plan coverage and patient responsibility
  • Prior authorization to establish medical necessity with insurance providers
  • Step therapy protocols requiring specific preferred medications first
  • Enrollment in manufacturer copay assistance programs for eligible patients

TwelveStone employs financial counselors and care coordinators to manage these requirements. 

Our team handles the paperwork and communicates with insurance providers to keep your clinical schedule on track. If you have questions about your plan, contact TwelveStone to speak with a coordinator.

What to Expect During Your Infusion Visit

A typical visit follows a consistent clinical flow designed for safety and patient comfort. Our nursing staff manages every step of the medical protocol to give you a predictable, low-stress experience.

  • Check-in and vitals assessment
  • Review of prescriber-ordered pre-medications such as antihistamines
  • IV placement and medication pump connection
  • Continuous clinical monitoring during and after administration
  • Observation period and detailed discharge instructions

We provide infusion center services in private suites rather than open clinical bays. Each room features reclining chairs, WiFi, refreshments, and blankets to help you relax. Most suites include dedicated seating for a caregiver.

To prepare, wear loose sleeves and arrive well-hydrated to assist with IV access. For patients who welcome spiritual support, a company chaplain and prayer are available. Contact TwelveStone to speak with our intake team about your first appointment or to manage your ongoing treatment schedule.

Common Questions About Infusion Therapy Treatments

TwelveStone coordinates directly with your referring specialist to manage the medical orders and clinical documentation required for your care. You do not need a separate referral to speak with our intake team. 

Your physician must provide the formal prescription and relevant clinical notes to initiate treatment, and our staff manages communication with your doctor’s office to confirm all requirements are met before your first appointment.

Appointment length depends on the specific medication and the required monitoring period. Some treatments are completed in thirty minutes; others may require several hours. 

We provide specific timing estimates for your prescribed drug during the scheduling process so you can plan your visit around your daily schedule.

Wear comfortable, loose-fitting clothing with sleeves that roll up easily for blood pressure checks and IV placement. Arriving well-hydrated is the most helpful preparation step — it assists our nurses in accessing your veins efficiently. 

Our private suites include WiFi, television, and refreshments, but you are welcome to bring a laptop, book, or other personal entertainment.

Most major insurance plans, including Medicare and Medicaid, provide coverage for specialty infusion services. Your specific out-of-pocket costs will vary. 

Our financial counselors perform a comprehensive benefits verification and manage the prior authorization process before your first visit to confirm your plan’s requirements. We also identify and enroll eligible patients in manufacturer copay assistance programs to help minimize personal treatment costs.

Eligibility for home-based care depends on the clinical safety profile of your medication, your overall health stability, and your insurance provider’s site-of-care requirements. 

Certain complex therapies must be administered in a center where clinical equipment and professional monitoring are immediately available. You can review specific eligibility details on our home infusion page or speak with a coordinator to evaluate your options.

Transitioning your care from a hospital to TwelveStone is a managed process that involves a straightforward transfer of your medical records and current orders. We coordinate with your prescribing physician and insurance payer to confirm the site-of-care change meets all clinical and financial guidelines without interrupting your treatment schedule.

If you are ready to transition, contact TwelveStone or request a consultation through our online intake portal.

Request Your Infusion Consultation Today