Chronic Conditions
Thyroid Eye Disease
When a thyroid condition begins to impact your eyes, symptoms like inflammation, bulging, and double vision can quickly interfere with daily life. TwelveStone Health Partners provides specialized care for patients who need structured, medically supervised thyroid eye disease infusion treatment, supported by a clinical team that manages every step from intake through administration.With over 35 years of specialty healthcare experience and more than 30 private infusion centers across the Southeast, TwelveStone delivers coordinated, patient-centered care. Our team manages insurance verification, prior authorization, and scheduling so your therapy can begin as efficiently as possible.
Thyroid Eye Disease Medications
Understanding Thyroid Eye Disease Infusion Treatment Options
Thyroid eye disease infusion treatment typically involves outpatient IV medication delivered on a structured clinical schedule. Sessions take place in private infusion suites with continuous nursing supervision to support safety and comfort. Our clinical team coordinates directly with your ophthalmologist or endocrinologist to manage treatment administration and monitor your progress throughout the course of care.
Tepezza Infusion Therapy and Other Treatment Pathways
Tepezza (teprotumumab) is an FDA-approved infusion therapy used to treat active thyroid eye disease symptoms such as inflammation and eye bulging. TwelveStone provides the clinical setting and specialized pharmacy support needed to safely administer the treatment plan prescribed by your physician. Physicians evaluate candidacy based on several factors:
Not every patient is a candidate for Tepezza. Depending on your condition, your physician may recommend alternative therapies. Once a prescription is in place, our team coordinates the clinical and logistical steps required to begin treatment.
Your Infusion Day: Clinical Process and Monitoring
A typical visit for thyroid eye disease infusion treatment at TwelveStone follows a structured clinical process. Registered nurses and pharmacists oversee each session to ensure medication is administered according to your physician’s protocol. Patients are encouraged to arrive hydrated and wear comfortable clothing to support routine monitoring.
Check-in and Vitals
A nurse escorts you to a private suite to record your vitals and review your current health status.
IV Access
The clinical team establishes a comfortable IV line and begins the medication at the rate your doctor prescribed.
Clinical Monitoring
Relax with Wi-Fi and refreshments while our staff monitors for any immediate reactions throughout the session.
Post-Infusion Review
After the treatment is delivered, we perform a final vitals check before you depart.
Patient safety depends on clear communication about side effects and reactions. For those receiving Tepezza, our team works with your prescribing physician to monitor for potential hearing-related symptoms and track baseline changes as directed.
If you feel unwell at any point during treatment, our staff provides immediate clinical support through continuous monitoring.
Our private infusion centers offer an alternative to hospital-based settings, providing a more controlled and comfortable treatment environment. Once your referral is in place, our team coordinates scheduling to begin your therapy.
Insurance and Benefits Coordination for TED Infusion Therapy
Securing coverage for thyroid eye disease infusion treatment often requires multiple steps, including benefits verification, prior authorization, and documentation review. Delays can occur when records are incomplete.
TwelveStone works directly with your prescriber and insurance provider to manage these requirements, confirm coverage details, and provide clear out-of-pocket estimates before your first session.
Here is what helps your coordinators move faster:
- Provide current copies of all insurance cards
- Keep contact information up to date
- Respond promptly to documentation requests
- Notify coordinators of any insurance changes
Our team also identifies copay assistance options to help manage specialty medication costs. These requirements are handled as a standard part of our chronic condition support for patients throughout the Southeast. Contact TwelveStone today to begin a preliminary benefits review.
Why Patients Choose TwelveStone for Thyroid Eye Disease Care
TwelveStone Health Partners operates more than 30 locations across Tennessee, Kentucky, Georgia, Mississippi, and Virginia. This regional footprint provides patients with a convenient alternative to hospital-based infusion care, reducing travel burden while supporting consistent treatment close to home.
Comfort-Focused Infusion Centers
Each facility is designed to improve the patient experience. Care is delivered in private suites with adjustable recliners, Wi-Fi access, and refreshments to support comfort during longer infusion sessions. Chaplain services are also available for patients who want additional support during treatment.
Ashley Mcgee
Absolutely loved this place amazing staff and made you feel well taken care of! Would give more than 5 if I could on the stars! 🩷⭐️⭐️⭐️⭐️
David Brandes
Ronetta Witherspoon
Mandy Leitsch
Kay Duncan
Hardly no waiting, awesome nurses. A good place to have to go get infusions.
Robert Holloway
Minnie Toler
They were so welcoming and caring.They had a whiteboard with a greeting and personal welcome from their staff. They also always made sure that I was always comfortable.
Maurice Carter
I've been twice so far for my monthly injection. These are the kindest, nicest, most pleasant people! But also quick and efficient. I was in and out in less than 10 minutes this week.
Ashley Mondesir
I had an absolutely incredible experience at Twelvestone in Smyrna. Loraine, Leah, and Leoneed were fantastic. All so caring, patient, and attentive. I have had a longtime fear of needles but knowing I will have the support of such a lovely team with those incredible women when I come in for infusions will put me at such ease. Fantastic team!
Marion Jones
Domitila Craighead
I have been using Twelve Stone for almost three years now. The staff is very caring and always trying to make the experience as pleasant as possible. They are always willing to answer any questions you may have and do everything to make you comfortable
Tiffany Smith
catherine jameson
Nice comfortable atmosphere. The staff was very proficient, knowledgeable and friendly and made me feel very comfortable In spite of my nervousness and apprehension of getting the infusion. Thanks for your professionalism.
Catherine Jameson
KentuckyGuy
Very professional and kind staff. Sadly, I’ve had to use them twice now. If you end up at TwelveStone know that you are in good hands.
A Williams
We had a very pleasant and relaxing experience at TwelveStone Infusion center today for my mom’s treatment! Everyone in the office was extremely nice and welcoming. We really felt at home there and the snacks were a huge blessing! Thank you Jessica, Sarah and Megan, y’all are amazing!! And Jennifer at the front, we appreciate your kindness and helpful heart!
Terri Gamble
Great experience at Twelvestone Infusion center. Great location. The facility was clean, individual rooms made me comfortable while getting my infusion. The. . receptionist to nurses were friendly and efficient. Highly recommend using them.
Vk Reece
Sarah and Stacy were jewels. It started at the Reception desk and in the infusion room. Everything went Exceptionally well. THANK YOU ❣️
Sky Stephens
I would recommend this facility to everyone. Ms Chelsea and Ms Jordan were so helpful. These ladies are amazing... Thank you for taking care of my dad.... 100% And 5 Stars for me
Rachel McClure
Even though I go there for treatment, I always enjoy going. That bunch there is like family. I’ve never been to any other place that makes each patient feel so special. Highly recommend Twelve Stone in Murfreesboro Tn.
Charmayne Calhoun
They always have the best nurses and practitioners there. The front office lady is really nice. I like how they run a "tight schedule" in the most respectful way. Making sure all scheduled patients are seen on time. Great facility to get your infusions from.
Charmaine Williams
Rachel Lee
This is a wonderful place to get your infusions done. The staff are very friendly and welcoming and very knowledgeable with their nursing care. The facility is very home-like and comforting. Their God centered environment practice was refreshing to see. I 10/10 recommend.
Sue Hirsbrunner
Everyone was so kind and helpful. My nurses were Meagan and Stephanie. They were both very helpful. It was very interesting and I really liked the facility and especially my nurse Stephanie.
Norma Velasco
Everyone at this facility very pleasant and informative. So glad my Physican referred me to this location. See
Leigh Tribble
While one would hope that you would never have to go to a facility of this nature, I can say with complete honesty that we felt nothing but empathy, kindness and heartfelt care at this infusion center. Absolutely the most professional and kind medical facility and staff we have encountered.
Organizational Resources
TED Community Organization is a non-profit organization that provides education, support, and connection for people affected by TED. The TED Community comprises patients, caregivers, medical professionals, and advocates.
The International Thyroid Eye Disease Society (ITEDS) is a non-profit organization that educates the public and other physicians about TED. ITEDS also researches to understand the disease and develop prevention and cures.
The American Thyroid Association is an organization devoted to thyroid biology and the prevention and treatment of thyroid disease through excellence in research, clinical care, education, and public health.
New Patient Resources
Healthcare Costs
- Patient Assistance Programs
- Cost Drivers of Thyroid Eye Disease
- Healthcare Cost Assistance
Common Questions About Thyroid Eye Disease Infusion Treatment
Thyroid eye disease is a serious condition that requires coordinated clinical care. TwelveStone Health Partners combines decades of specialty pharmacy experience with a network of private infusion centers and a coordination-first approach that reduces the administrative burden for patients and caregivers.
