Medically monitored infusion care in a spa-like setting.

  • Convenient Location
  • Relaxing, Private Suites
  • Wi-Fi, Snacks & Drinks

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URAC Specialty Pharmacy

Less Stressful Infusion Treatment


Our streamlined scheduling process makes it easy for you to plan.

Our Focus Is On You.

You are our priority, and our custom treatment options mean that you get care tailored to your needs.


Our expert clinical staff has experience in a wide range of conditions. You’ll always have an expert at your side when you need them.

We Love Our Patients

NOrfolk, vA Infusion Center

We can help you manage your condition so you experience fewer hospital stays and more time at home where you belong.

  • 6161 Kempsville Circle, Suite 205
    Norfolk, VA 23502
  • 7am – 5pm | Monday – Friday
  • 844-893-0012
Facility Gallery


We create a custom treatment plan. You relax in a spacious suite with snacks and Wi-Fi!

Our certified techs work with other members of your care team to ensure you’ve got just what you need.

We’ll deal with the insurance company and work to make sure you pay as little as possible out of pocket.

Here’s what our patients have to say.

TwelveStone Infusion Center Norfolk

TwelveStone Infusion Center Norfolk


We meet all of your needs for infusion treatment and nutrition on your schedule.

infusion center patient and nurse

More Information

TwelveStone Infusion Centers are contracted with the Insurance Plans listed below.

Please Note: This list may not be comprehensive and is subject to change without notice. To ensure that TwelveStone Infusion Centers are in-network please contact the customer service department on the back of the member identification card or contact us directly at 844-893-0012.

Medicaid (Virginia)
Medicare and Railroad Medicare
Prime Health Services
United Healthcare/Oxford
VA CCN Network

Medicare Advantage

United Healthcare

Managed Medicaid

Anthem HealthKeepers Plus
United Healthcare Community Plans

Health Insurance Exchange/Marketplace

Aetna (Accepted in Dulles and Sterling locations only)
United Healthcare

We believe in patient-centered care that helps you face your health conditions with strength and dignity. With more than 35 years of experience, our care coordinators follow you throughout your healthcare journey to ensure that everything is just right. We know you have enough to worry about, and our goal is to care for you in a safe, comfortable, Christian-oriented environment.

Your doctor has prescribed infusion treatments for your illness. If you’re a little nervous, that’s understandable. Navigating your first infusion can be intimidating, but everyone at 12Stone Infusion is here to make the first time a walk in the park!

For the sake of brevity, these tips apply whether you’re having your infusions administered at home or are coming to one of our comfortable centers. Your physician has likely discussed infusion therapy with you, but here are a few reminders.

Gather Your Information

Don’t wait until the last minute to find important documents. Assemble everything you’ll need and put it in a folder or notebook. That way, you won’t be scrambling to find forms before treatment. The documents you will need include,

  • Insurance card and form of identification
  • Medical history and list of other medications
  • Forms required by the infusion center. It’s very likely that there will be forms on the infusion center website that you will need to complete before your appointment. (If you’re visiting us, you’ll find the forms online in the upper right corner in the green box. Complete the form(s) required by the type of infusion medication.) If there aren’t any, call and ask for them. Don’t wait until you’re at your appointment to complete them, especially if you’re a little nervous.

Arrange for Transportation

If you’re visiting a TwelveStone Infusion Center for the first time, we recommend arranging for transportation. Why? You may have side effects like weakness, sleepiness or feeling dizzy. Until you know for certain, have a way of getting home other than driving yourself. Many insurance plans cover the cost of a rideshare service (like Uber or Lyft). Check your plan.

Gather Your Comfort Items

12Stone will do whatever is possible to make you feel comfortable. We have reclining chairs, pillows, blankets, TV, and WiFi. We also provide beverages to keep you hydrated during your treatment. However, if a personal item, such as a stuffed animal, your bible, your favorite music or a crossword puzzle will help relax you, we completely understand, so bring it.

Day of Treatment

Your physician may have given you specific instructions to follow before your infusion, such as medications you may take, what to eat, or if special blood work is needed and has been ordered. Follow those instructions. And we cannot recommend this enough: Stay hydrated! Drinking ample non-caffeinated beverages will “plump” your veins, making that needle stick a little more pleasant. And of course, wear comfy clothing.

At Your Treatment

You’ll submit your paperwork, possible have some bloodwork done, and you’ll settle in for your treatment. At any time, feel free to ask questions. Our clinicians welcome your questions, so ask us anything! And if something doesn’t feel quite right, speak up. Communication will help ensure a smooth experience.

After Your Infusion

Your first infusion is complete! Before you go, make sure you’re feeling steady on your feet and ask any follow-up questions you may have. It’s likely your healthcare provider will follow-up with you after your first infusion.

The Next Time Now you know what to expect and can adjust your next visit accordingly. Perhaps you feel that you can drive home without a problem. Maybe bring your laptop and get a little work done. Or maybe you’d like to have a friend with you the next time. It doesn’t matter, we just want you to have the best experience possible every time you visit.

Ideally, wear something that makes you comfortable. If you like jeans, that’s great. Prefer sweatpants or leggings? Go for it. Anything that you would lounge around and at home is perfect. Our goal is that you feel as comfortable as possible while relaxing in a private suite.

TwelveStone is dedicated to meeting the needs of patients with complex and chronic conditions. We care for patients who’ve been diagnosed with multiple sclerosis, cystic fibrosis, leukemia, emphysema, psoriasis, osteoporosis, ulcerative colitis, rheumatoid arthritis, hypercholesterolemia, growth deficiency, and more.

We understand that being diagnosed with a chronic condition is a life-altering moment. That’s why we offer our Peer Advocates Support Services. We’ll connect you with real patients living with the same condition that can walk with you. Most importantly, we will pray with you and for you so that you never forget that God’s loving arms are here to hold you up when you are down.

If you’ve been hospitalized, you may have had an infusion already. Infusion is a process of administering medication. You’ll receive an IV needle, and medication will be put into an IV bag with saline to slowly drip into your bloodstream. Depending on several factors, the treatment can last less than an hour to several hours.

We get it: No one likes needles. But some medications can’t be taken by mouth because they lose their effectiveness when exposed to your digestive system. Infusion therapy is an alternative when there’s no comparable oral therapy or when you’re unable to take oral medication.